Frequently Asked Questions (FAQ)

If I choose custom design, does it mean that I will receive all the rights for this particular design?

Yes, customers, choosing custom design, receive all the rights of ownership including copyrights for the purchased design.

Will it be possible to introduce some changes after I get my design from LogoIdol?

Yes, LogoIdol offers full satisfaction guarantee, which means we will do our best in order to provide the best services to you. However, we strongly encourage customers to provide as much details and specifications in regard of the design project they need before we start working on it. The amount of edits you may request depends on the package you have purchased.

Is it possible to have my own ideas incorporated into my future design?

Yes, you are strongly encouraged to let us know all your ideas as for the design you wish to receive from LogoIdol.

When I make an order, how long does it take for you to start working on it?

In case of pre-made designs, any item you choose from the online inventory is available for download immediately after submitting payment.

In case of custom design order, there is a specific time needed for each project finalization. This time depends on many factors, but we do our best to keep the time of project finalization as short as possible. You will be able to see the clear time estimate when ordering a particular package of design services from LogoIdol.

How long does it take for LogoIdol to deliver printed materials?

If you purchase any physical products from LogoIdol, the time of delivery depends on shipping destination. The time estimate will be provided to you after we accept your order for further processing.

How do I pay for service at the LogoIdol website?

We accept payments by PayPal and all the major credit cards.

What if the product I received is not what I expected?

LogoIdol offers full satisfaction guarantee with all the customer design products, purchased from us. Depending on the package you order you will be offered a particular number of edit requests.

Is it possible to return your product and get my money back?

In case you are not satisfied with the design delivered to you by LogoIdol, you can always contact us and request modifications. If that does not work to you, we will offer refund for purchased products or services pursuant to our Terms of Use.